This Personal Data Processing Policy (hereinafter the "Policy") sets out how the personal data of individuals (hereinafter the "User") provided when using itgroup.kz and filling in feedback forms is processed and protected. The Policy was developed in accordance with Law of the Republic of Kazakhstan No. 94-V of May 21, 2013 "On Personal Data and Their Protection".

The company processing personal data is IT Group Kazakhstan LLP (hereinafter the "Company"). By submitting data through any form on the website, the User confirms that they have read this Policy and consent to the processing of their personal data on the terms set out below.

1. Personal data processed

The Company processes the following personal data that the User provides voluntarily:

1.1. First name (and last name if necessary).

1.2. Phone number.

1.3. Email address.

1.4. The text of the request and attached files, if the User attaches any.

1.5. Technical data transmitted automatically: IP address, browser and device information, the page from which the request was sent, cookies.

2. Purposes of processing personal data

2.1. Processing and fulfilling requests submitted through the website forms.

2.2. Contacting the User, including by phone and email.

2.3. Preparing commercial proposals and providing services.

2.4. Improving the website and the quality of service.

2.5. With separate consent, sending informational and promotional messages.

3. Legal grounds for processing

3.1. Personal data is processed on the basis of the User's consent, given by ticking the box in the form and submitting it, and in other cases provided for by the legislation of the Republic of Kazakhstan.

4. Processing, storage and protection

4.1. The Company processes personal data both with and without automation tools: collection, recording, systematization, accumulation, storage, clarification, use, transfer in cases provided for by law, anonymization, blocking and destruction.

4.2. The Company takes the necessary legal, organizational and technical measures to protect personal data from unlawful or accidental access, destruction, alteration, blocking, copying and distribution.

5. Transfer of personal data to third parties

5.1. The Company does not sell or transfer personal data to third parties, except where necessary to fulfill the User's request, required by the legislation of the Republic of Kazakhstan, or done with the User's consent.

5.2. Service providers engaged by the Company (for example, hosting and analytics services) process data only on the Company's instructions and in compliance with confidentiality.

6. Cookies and analytics

6.1. The website may use cookies and web analytics systems for proper operation and to collect anonymized visit statistics.

6.2. The User can disable cookies in their browser settings, but this may affect some website features.

7. User rights

7.1. Receive information about the processing of their personal data.

7.2. Request clarification, modification, blocking or destruction of their data if it is incomplete, outdated, inaccurate or processed unlawfully.

7.3. Withdraw consent to the processing of personal data.

8. Processing period and withdrawal of consent

8.1. Personal data is processed for as long as necessary to achieve the purposes of processing, unless another period is provided for by law.

8.2. Consent may be withdrawn at any time by sending a written notice to the Company's email address. After consent is withdrawn, the Company stops processing and destroys the data unless there are other legal grounds for keeping it.

9. Changes to the Policy

9.1. The Company may amend this Policy. The current version is always published on this page.

9.2. Continued use of the website after changes are made means acceptance of the updated Policy.

10. Company details and contacts

IT Group Kazakhstan LLP
Legal address: 33/2 Gumar Karash St, Uralsk, West Kazakhstan Region, 090000, Republic of Kazakhstan
Email: office@itgroup.kz
Phone: +7 (727) 364 53 77